Privacy Policy
This Privacy Policy explains how [COMPANY LEGAL NAME] (“we,” “us,” or “our”), which operates Commercial-Auto-Insurance.com (the “Site”), collects, uses, and discloses information when you visit the Site or call a phone number shown on it. The Site is intended only for visitors in the United States.
The short version: There are no forms on this Site and we don’t ask for your name, email, or business details. We use cookies and similar tools to measure traffic and advertising. When you call, the call provider and the insurer you’re connected to receive your phone number and may record the call. If you click to get a quote online, you leave our Site and the insurer’s privacy policy applies.
1. Information we collect
Information collected automatically when you visit
- Device and browser data such as IP address, browser type, operating system, device type, language, and screen size.
- Usage data such as pages viewed, buttons clicked (for example, “Call” or “Get a quote online”), time on page, referring website, and the ad or search term that brought you here.
- Approximate location (city, state, or ZIP code) inferred from your IP address.
- Advertising identifiers and click IDs (for example, a Google click ID) passed in the link you followed.
Information collected when you call
- Your phone number and caller ID, the date, time, and length of the call, your area code’s general location, and, where permitted, a recording or transcript of the call.
- Anything you choose to share during the call, such as details about your business, vehicles, and drivers. This information is collected by the licensed representative you speak with, under the insurer’s or agency’s own privacy policy.
Information we do not collect on the Site
We do not use web forms, and we do not ask for your Social Security number, driver’s license number, financial account numbers, or payment information on this Site.
2. How we use information
- To route your call to a participating licensed insurance carrier or agency.
- To operate, secure, and improve the Site and our call routing.
- To measure and optimize our advertising, including understanding which ads lead to calls and quote clicks.
- To confirm completed referrals with our partners for billing and fraud prevention.
- To meet legal, regulatory, and compliance obligations, and to respond to your requests.
3. How we disclose information
We disclose information only as described here:
- Participating insurers and agencies. When you call, your call and caller information are transferred to a participating licensed insurance carrier or agency so they can help you. When you click to quote online, the insurer’s website receives standard web information (such as your IP address and the referring page) directly from your browser.
- Service providers. Companies that host the Site, provide call tracking and routing, and provide analytics, under contracts that limit their use of the data.
- Advertising partners. Platforms such as Google may receive device identifiers, click IDs, and page activity through cookies and pixels to measure ad performance and, unless you opt out, to show you relevant ads. Under some state laws this may be considered a “sale” or “sharing” of personal information or “targeted advertising.” You can opt out as described below.
- Legal and safety reasons. To comply with law, legal process, or regulatory requests, or to protect the rights, safety, and property of you, us, or others.
- Business transfers. As part of a merger, acquisition, financing, or sale of assets, subject to this Policy.
We do not sell personal information for money. We do not sell or share information about consumers we know to be under 16.
4. Cookies, analytics, and advertising
We use cookies, pixels, and similar technologies, including Google Analytics and Google Ads conversion tracking. Google’s use of this data is described at How Google uses information from sites that use its services. You can opt out of Google Analytics with the Google Analytics opt-out add-on and manage Google ad personalization at My Ad Center. You can also block or delete cookies in your browser settings, and use the DAA or NAI opt-out tools.
Global Privacy Control. If your browser sends a Global Privacy Control (GPC) signal, the Site automatically treats it as a request to opt out of the sale or sharing of your personal information and of targeted advertising for that browser. We do not otherwise respond to “Do Not Track” browser signals, because there is no common industry standard for them.
5. Phone calls and recordings
Calls placed to numbers on this Site may be monitored and recorded by us, our call-routing provider, and the insurer or agency you are connected to, for quality assurance, training, verification, and compliance. Where required by law, you will be notified at the start of the call. If you do not wish to be recorded, you may end the call and visit the insurer’s website instead.
Calling a number on this Site is your choice. Placing a call does not, by itself, give us permission to send you marketing texts or autodialed or prerecorded marketing calls, and we do not make outbound marketing calls or texts from this Site. A licensed representative you speak with may ask for your permission to follow up; that permission is between you and that company.
6. Third-party websites
Links on the Site, including “Get a quote online,” take you to websites we do not control, such as Progressive Commercial. Information you provide there is governed by that company’s privacy policy, not ours. Please review their policies before sharing information.
7. Your choices
- Opt out of targeted advertising and the “sale” or “sharing” of your information on our Do Not Sell or Share page, or by enabling GPC in your browser.
- Control cookies through your browser settings and the tools listed above.
- Register your number on the National Do Not Call Registry at donotcall.gov.
8. State privacy rights
Depending on where you live, you may have rights to know, access, correct, delete, and obtain a copy of your personal information, and to opt out of targeted advertising, sales, and certain profiling. Residents of California and other states with comprehensive privacy laws should read our U.S. State Privacy Rights Notice, which also serves as our California Notice at Collection.
9. Retention and security
We keep personal information only as long as reasonably necessary for the purposes described in this Policy, including billing reconciliation, fraud prevention, and legal compliance. Website analytics data is generally retained for up to 14 months; call logs and recordings for up to 24 months, unless a longer period is required by law or to resolve a dispute. We use reasonable administrative, technical, and physical safeguards, but no method of transmission or storage is completely secure.
10. Children
The Site is intended for business owners and adults. We do not knowingly collect personal information from anyone under 16. If you believe a child has provided us information, contact us and we will delete it.
11. Changes and contact
We may update this Policy from time to time. We will post the updated version here and change the “Last updated” date. If changes are material, we will provide additional notice where required.
Questions or requests:
- Email: [PRIVACY EMAIL]
- Toll-free: [TOLL-FREE PRIVACY PHONE]
- Mail: [COMPANY LEGAL NAME], Attn: Privacy, [MAILING ADDRESS]